Privacy Policy.

Introduction

This Privacy Policy explains how VYEDI collects, uses, discloses and protects your personal information when you visit our website, place an order, or use our Kundali and Janam Patrika services. By using our website, you consent to the practices described here.

We know some of what we ask for — like your exact birth time and place — is deeply personal. We treat it that way.

Information We Collect

We collect information in a few different ways:

• Account details — name, email, phone number and password when you create an account.
• Order information — shipping address, billing details, and items purchased.
• Kundali details — date, time and place of birth, and full name, submitted specifically to prepare your personalized chart.
• Usage data — pages visited, device type, and browser information, collected automatically to help us improve the site.

How We Use It

We use the information we collect to:

• Process and deliver your orders
• Prepare your Kundali or Janam Patrika accurately
• Respond to your questions and support requests
• Send order updates, and — only with your consent — occasional product or seasonal updates
• Improve our website's performance, security and user experience

We never sell your personal information to third parties.

Cookies & Tracking

Our website uses cookies and similar technologies to keep you logged in, remember items in your cart, and understand how visitors use our site so we can improve it. You can disable cookies through your browser settings, though some features — like your shopping cart — may not work properly without them.

Payment & Order Data

Payments are processed through secure, PCI-compliant third-party payment gateways. VYEDI does not store your full card number, CVV, or banking passwords on our own servers — only an order reference and payment status are retained for your records and ours.

Kundali & Birth Details

Birth date, time and place submitted for a Kundali or Janam Patrika are used solely to prepare your personalized chart and are shared only with the specific astrologer assigned to your request. We treat this as sensitive personal information and apply additional access restrictions internally.

We retain Kundali data only as long as needed to deliver the service and respond to any follow-up questions you may have, unless you ask us to delete it sooner.

Data Sharing

We share information only where it's necessary to operate:

• Courier partners — to deliver your order
• Payment processors — to complete your transaction securely
• Astrologers — solely for preparing your requested Kundali
• Legal authorities — only when required by law

We do not share, rent, or sell your personal data to advertisers or unrelated third parties.

Data Security

We use industry-standard measures — including encryption in transit, restricted internal access, and regular security reviews — to protect your information. That said, no method of transmission over the internet is completely secure, and we can't guarantee absolute security.

Your Rights & Choices

You can, at any time, ask us to:

• Show you what personal data we hold about you
• Correct inaccurate information
• Delete your account and associated personal data
• Opt out of marketing emails (a link is in every email)

To make any of these requests, reach out through our Contact page and we'll respond within a reasonable timeframe.

Data Retention

We keep personal information only for as long as it's needed to fulfil the purposes described in this policy — for example, order records are retained for accounting and warranty purposes, while marketing preferences are updated immediately upon request.

Children's Privacy

Our website and services are not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. Material changes will be noted with a revised "last updated" date at the top of this page.